| 1 - How to become agent
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| If you want to get the the sole agency from us, please pay attention to our "Agent-Agreement". You can also email of phone us to discuss with the detialed information. |
| 2 - How many different shipment methods do you have? How much cost for the delivery?
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| You can select to delivery your paintings by UPS, DHL, Fedex, TNT, Air freight and Sea freight. Because the shipping cost depends on two sections, the one is in which way you take and the other is the weight and the measurement of the order. As a matter of fact, the cost of shipping are all open for you to inquire, so you only need to let us know the details of your order, and we will quote you the original price after getting the newest information from the shipping service. |
| 3 - How long does it take to produce the paintings and how long does it take to arrive them?
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Normally It takes between 15 to 25 workdays that depends on the quantity and quality of the paintings you ordered. After received your order confirmation along with the payment, we start the production. We'll keep you in posted for any progress of your order and notice you before shipment. Usually, it takes 3-5 days to arrive in your house by DHL, UPS, Fedex and TNT Express channel, 7-10 days by air freight and about one month by sea freight.
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| 4 - What is your payment terms?
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| We charge 50% of the total amount as a deposit before production, and after finishing paintings, we will send you the digital pictures of your order for your confirmation, if you are satisfied with them, then the rest 50% will be charged. |
| 5 - Why can you offer such a low price, does it mean a low quality also?
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We do business in the honest way, we persue the suitable profits but we consider more for our customers in advance, and the most important reason is that we are the first source, we originally produce the paintings and wholesale them onto the world oil painting market directly.
However, it never be offered on the basis of quality down, we know our advantage, we know why we can achieve such a success today. |
| 6 - Is the oil painting reproduction all hand painted? What about the quality?
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Absolutely. Our artists use their eyes, hands and senses to paint each art works. We use only the best materials, we import high quality oils for producing the paintings, that is why they can be well collected for several decades without any color fading. Meanwhile, all of our artists are well educated through the professional art academy and most of them have more than 10 years artist career. The most important, we have our independent Inspection Department, which have a team of 8 master teachers that control the quality of each painting before shipment. Our company two decades experience has strongly proofed that our products have enjoyed a well quality reputation in the oil painting market.
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| 7 - Do you accept special order?
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| You can also order other sizes and paintings not listed in our web site. Just send us a high resolution image with request size, we will give you within 24 hours a quote. Don't forget that we can also paint top quality oil paintings from any of your photographs (portrait, pet, house, car, etc.), contact us for more details. |
| 8 - What is the minimum value that I can order?
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| There is no minimum requirement. |
| 9 - Do you pass information about your customers to third parties?
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We has a very strict Privacy Policy and does everything to protect your personal data.
We never sells, rents or makes your personal information available to any other entity. For further information please check our privacy policy. |
| 10 - Could I send you my order via e-mail or fax, rather then following the Web site order procedure?
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Yes, you can send us your order via e-mail or fax.
E-mail: web@86oilpaintings.com
Fax: 0086-5925654700
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